> Management's commitment >>

The quality management system is the very basis of our organisation and central to our clients' requirements, to give our customers full satisfaction.

We commit to the SATISFACTION:
- Of our clients
- Of our employees
- Of our shareholders

By sharing our VALUES:

- Service:
Total client satisfaction is our priority

- Human growth:
We support and encourage our employees :
* to increase their skills
* take initiatives
* assume their responsibility
* assert their dignity and base their conscience on fully and honestly deserved recognition.
* assert their passion for a true occupation

Treating them fairly.

- Mutual respect:
* We respect others : clients, suppliers, employees.
* We maintain team spirit

- Professionalism:
* Precision, strictness, method and organisation lead our action towards pragmatic and efficient solutions.

- Performance :
Setting ambitious objectives to:
* Improve our productivity
* Increase our responsiveness
* Ensure our technical and financial growth.

- The environment:
* We are law-abiding and nature-friendly
* We acknowledge our duties to society
* Safety comes before any other consideration.


Dominique BORRELLY
May 2009
Manager.